Case Study - Euro Garages
When Euro Garages needed a cash in transit provider to help them with their secure cash transport - they chose Loomis and enjoyed a flawless implementation.
As one of the largest privately-owned forecourt operators in the UK, Euro Garages has an expanding portfolio of 180 freehold-owned sites that are predominantly located across the North West, North East, Yorkshire, Midlands and Wales.
With the huge growth the business has experienced in the past two years, it chose to take a fresh look at its processes and began to investigate the merits of utilising the services of a cash in transit provider.
Supported by Lloyds & Barclays, Euro Garages Finance Director James Thornton held a number of discussions and ultimately decided to award the business to Loomis.
The implementation of CIT was handled by a cross-functional team drawn from the ranks of Loomis’ Operational team and a team from Euro Garages - led by Ahmed Kazi, who is Operations Manager.
Ahmed and the Loomis team collaborated to devise the optimum implementation and scheduled it as a three phase rollout to minimise disruption and to run alongside other Euro Garages initiatives.
"From operational, service performance and delivery perspectives Loomis are delivering on everything they said they would,” says Ahmed.
“We are very pleased with our decision to work with Loomis and are happy with their service levels of over 99% Day One collection. For us - it’s gone far smoother than we could have hoped or dreamed. The support from the team at Loomis was exceptional - they did a brilliant job in getting the service up and running. They continue to do so!”