Covid-19 - Resume Services

Thank you for visiting our “Resume Services” page, an area we have set up to help support our customers submit requests to switch their servicing back on.

Like many other businesses, Loomis had to make decisions in these extraordinary times to help balance our current operation to the market demands.

Therefore, Loomis UK will continue to review the level of services required and scale up the operation in line with demand – in order to support this approach, we require some level of notice before your services can recommence.

Consequently: at this stage, Loomis are unable to recommence weekend services which is reflected in the web form. Should you have a weekend ONLY service, please load our live chat bot and type “speak to account manager” so we can discuss options with you.

Please use the below form to submit your request; the first available date for resuming services is set to 7 days from today. We will continue to review this and update where appropriate if we can make changes.

Once complete, you will receive a ticket notification advising acknowledgment of your request as we process it as quickly as possible.

Note: If you are unsure of your account number, it can be found on your Loomis barcode. Alternatively, you can locate this on your latest invoice from Loomis.
This will start 02 followed by a letter
If not selecting 'All Sites', this should be a numerical value and is usually four digits long, e.g. 0100. If selecting 'All Sites', please leave as 0000