Covid-19 Customer Zone

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Re-activation of Services

An update to our customers - 19th May 2020

As the government lockdown eases we are starting to see a gradual and welcome(!) increase in customer’s resuming cash in transit services with us.

If you are looking to re-open business premises soon please click on the “service reactivation” link and we will be delighted to re-start services for you.

I would like to re-assure customers that we will continue to take all necessary steps to protect you and your staff, our employees and members of the public during the course of providing continued access to cash in society.

Our front-line staff are all issued with the appropriate PPE and fully briefed on social distancing protocols in line with the latest government guidelines.

We look forward to welcoming you back and remain committed to providing a Covid-Secure working environment for all our stakeholders.

Stay safe and take good care.

Patrik Hogberg
Managing Director – Loomis UK



There is no evidence that cash helps COVID-19 spread

18th March 2020

  • The World Health Organization (WHO) has denied that cash and, specifically, banknotes transmit the new coronavirus COVID-19
  • The European Central Bank (ECB) and other national central banks, and renowned scientific institutions have ruled out that the coronavirus spreads through banknotes
  • The best protection is to follow the recommendations of health authorities

To read the full statement, please visit this link >



Latest Update regarding Coronavirus

A letter to our customers - 17th March 2020

The global spread of COVID-19 (the coronavirus) pandemic is affecting all of our families, our businesses, our local communities and our day-to-day way of life. During this challenging time, I wanted to update you on how we at Loomis UK are dealing with the situation.

Despite being in this unprecedented position, we are continuing to focus on our core values of people, service and integrity to guide our response and you have our absolute commitment that we will do everything we can to protect wherever possible the health and safety of our customers, our employees and our service partners.

Please be reassured that all of us at Loomis UK, are committed to maintaining our business operations in line with our Pandemic BCP and ensuring we provide the best possible service to you our customers in these exceptional circumstances.

As we go forward, we’ll be sure to keep you updated on how we are managing the situation. Please know that we always value your questions, ideas and feedback and take good care in the upcoming days and weeks ahead.


Patrik Hogberg
Managing Director – Loomis UK



No increased risk of coronavirus from the use of cash

9th March 2020

The World Health Organization (WHO) has denied that cash and, specifically, banknotes transmit the coronavirus. Also the European Central Bank (ECB) rules out that the new coronavirus COVID-19 spreads through banknotes.

The Eurosystem conducts regular research into the possible impact that the circulation of euro banknotes can have on public health, including in relation to viruses. "At the moment there is no evidence that the coronavirus has spread through euro banknotes," says a notice from the issuing institute. In fact, the ECB stresses that the risk of transmitting the virus through a banknote is "very low "compared to other surfaces such as door handles, railings, light switches or shopping baskets.

There have been some articles in the British media stating that WHO has said that banknotes could transmit COVID-19 and that they warned against using cash. This information was misrepresented and false.

Read more here: World Health Organization: 'We did NOT say that cash was transmitting coronavirus'

More links:

Experts play down likelihood of banknotes spreading coronavirus - Banknotes are not likely to carry coronavirus, experts say, despite some reports that they could risk spreading the virus.

Cash is not dangerous - The Danish National Bank refers to the Danish National board of Health, stating there is no increased risk of corona infection associated with paying with cash.