Covid-19 Customer Zone

 

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Update to our Customers


23rd March 2021

Further to our Government's recent announcement, we are delighted to see the news that our roadmap out of lockdown has been announced. For so many businesses - we can now begin to make preparations for the future.

It is great to be a part of a nation whose vaccination programme continues at high speed. Ultimately, the success in this endeavour will give the world greater certainty about our return to normality.

In the meantime the team at Loomis have been busily working in the background to ensure we are ready for the increase in the demand for services as the economy begins to heal from these challenging times.

As your business sector lockdown release is triggered, your pre-covid service schedule will kick back in, and our Loomis custodians will shortly begin to visit your premises once again.

It is essential for us to reassure our customers that we will continue to take all necessary steps to protect you and your staff, our employees and members of the public while providing continued access to cash in society. Our front-line staff are all issued with the appropriate PPE and fully briefed on social distancing protocols according to the latest government guidelines.

We look forward to welcoming you back and remain committed to providing a Covid-Secure, post lockdown working environment for all our stakeholders.

Stay safe and take good care.

Patrik Hogberg
Managing Director – Loomis UK

 


 

Reactivation of Services


An update to our customers - 24th February 2021

To follow on from the positive news, our Governments recently shared with regards to a roadmap out of lockdown. We must ready our organisation to welcome you back as we see an increase in customers resuming our cash in transit services.

Our account management team remain readily available to discuss your reactivation of services, so please do not hesitate to reach out. Alternatively, as we appreciate you have a lot to focus on, too, you can complete this quick webform to confirm your business as being operational here.

I want to reassure customers that we will continue to take all necessary steps to protect you and your staff, our employees and members of the public during the course of providing continued access to cash in society.

Our front-line staff are all issued with the appropriate PPE and fully briefed on social distancing protocols according to the latest government guidelines.

We look forward to welcoming you back and remain committed to providing a Covid-Secure working environment for all our stakeholders.

Stay safe and take good care.

Patrik Hogberg
Managing Director – Loomis UK

 


 

Update to our Customers


5th January 2021

Following on from the latest Government announcement on 04 January 2021, like many organisations across the country, we are now all preparing for the impact of the latest 'National lockdown'.

At Loomis, we are classed as essential workers; as the free-flowing movement of cash is essential to millions across the country. Like the previous lockdowns, the team at Loomis will continue to provide this critical service to those businesses that remain operational in line with the Government guidance.

For many businesses we have been here previously, therefore, we are leaning on both the Government interpretation of businesses which can remain open and historical detail to confirm the service status for your organisation.

If you would like to confirm your business as being operational, please click the link below, submit your details, and a Loomis representative will quickly confirm back that your services are active currently.

> Covid-19 Service Check

Otherwise, we look forward to visiting your premises as the current National lockdown scales back down into the previous 'tier' system and triggers a 'resume' service flag.

 


 

Update to our Customers


26th November 2020

Following on from the latest Government announcement on 26 November 2020, like many organisations across the country, we are now all preparing for the impact the 'tier' system has for us as we try to consider the agility and flexibility needed to scale both up or down as the changes dictate.

At Loomis, we are classed as essential workers; as the free-flowing movement of cash is essential to millions across the country. Like the previous lockdowns, the team at Loomis, will continue to provide this critical service to those businesses that remain operational in line with the Government guidance.

The sheer scale and size of the impact, notwithstanding the fast-paced, change involved as we navigate from tier to tier; whether that be up or down in classification, will make it exceptionally difficult to handle all the individual communication lines.

Therefore,

We have decided to quickly assess businesses against the defined criteria, leaning on previous exchanges/discussions with clients on this point to help inform our view on actions needed. This has allowed us decide on whether services will be required or not by the Government classification.

If you would like to confirm your business as being operational, please click the link below, submit your details, and a Loomis representative will quickly confirm back if your services are active currently.

> Covid-19 Service Check

Otherwise, we look forward to visiting your premises as the current lockdown tiers scale down to a level whereby the 'resume' service flag is triggered.

 


 

Update to our Customers


3rd November 2020

Following on from the latest Government announcement on 31 October 2020, like many organisations across the country, we are now all preparing for the impact that will have for us all at these very difficult times. Our custodians will be very busy over the coming days completing final collections and working around increased schedules to ensure we meet the demands of our customers.

At Loomis, we are classed as essential workers; as the free-flowing movement of cash is essential to millions across the country. Like the first lockdown, the team at Loomis, will continue to provide this critical service to those businesses that remain operational during the weeks ahead.

The sheer scale and size of the impact make it exceptionally difficult to handle all the individual communication lines, as the manner in which a lockdown initiates concentrates all the traffic across a finite number of days, hours.

Therefore,

We have taken the decision to quickly assess businesses that are 'essential' and 'non-essential' in line with the Government comms' allowing us to quickly suspend a number of services for the next four weeks. If you would like to confirm your business as being operational, please click the link below, submit your details, and a Loomis representative will quickly confirm back if your services are active over this period.

> Covid-19 Service Check

Otherwise, we look forward to visiting your premises once again soon after lockdown ends next month where we will resume the schedules ‘as is’.

 


 

Update to our Customers


27th July 2020

Loomis are delighted to be back to full operational capacity effective from Saturday 1st August – we will continue to closely monitor and work with local communities in the event of any localised lockdown. If you need any additional support, please contact your Account Manager.

Please don’t forget the upcoming bank holiday and adjust your change requirements accordingly click here for the latest cut off times.

We warmly welcome our clients back after a long period of suspended services.

 


 

An update to our customers
From Patrik Hogberg, Managing Director of Loomis UK


5th June 2020

As the government lockdown eases considerably we are starting to see a gradual and continued increase in customer’s resuming cash in transit services with us. Loomis UK is open for business – and we are there to support your business, post lockdown.

If you are looking to re-open business premises soon, then our customer support & account management teams are there to provide you with expert advice and guidance on how to manage the post lockdown transition.

It is important for us, to re-assure our customers that we will continue to take all necessary steps to protect you and your staff, our employees and members of the public during the course of providing continued access to cash in society. Our front-line staff are all issued with the appropriate PPE and fully briefed on social distancing protocols in line with the latest government guidelines.

We look forward to welcoming you back and remain committed to providing a Covid-Secure, post lockdown working environment for all our stakeholders.

Stay safe and take good care.

Patrik Hogberg
Managing Director – Loomis UK

 


 

Re-activation of Services


An update to our customers - 19th May 2020

As the government lockdown eases we are starting to see a gradual and welcome(!) increase in customer’s resuming cash in transit services with us.

I would like to re-assure customers that we will continue to take all necessary steps to protect you and your staff, our employees and members of the public during the course of providing continued access to cash in society.

Our front-line staff are all issued with the appropriate PPE and fully briefed on social distancing protocols in line with the latest government guidelines.

We look forward to welcoming you back and remain committed to providing a Covid-Secure working environment for all our stakeholders.

Stay safe and take good care.

Patrik Hogberg
Managing Director – Loomis UK

 


 

There is no evidence that cash helps COVID-19 spread


18th March 2020

  • The World Health Organization (WHO) has denied that cash and, specifically, banknotes transmit the new coronavirus COVID-19
  • The European Central Bank (ECB) and other national central banks, and renowned scientific institutions have ruled out that the coronavirus spreads through banknotes
  • The best protection is to follow the recommendations of health authorities

To read the full statement, please visit this link >

 


 

Latest Update regarding Coronavirus


A letter to our customers - 17th March 2020

The global spread of COVID-19 (the coronavirus) pandemic is affecting all of our families, our businesses, our local communities and our day-to-day way of life. During this challenging time, I wanted to update you on how we at Loomis UK are dealing with the situation.

Despite being in this unprecedented position, we are continuing to focus on our core values of people, service and integrity to guide our response and you have our absolute commitment that we will do everything we can to protect wherever possible the health and safety of our customers, our employees and our service partners.

Please be reassured that all of us at Loomis UK, are committed to maintaining our business operations in line with our Pandemic BCP and ensuring we provide the best possible service to you our customers in these exceptional circumstances.

As we go forward, we’ll be sure to keep you updated on how we are managing the situation. Please know that we always value your questions, ideas and feedback and take good care in the upcoming days and weeks ahead.

Sincerely,

Patrik Hogberg
Managing Director – Loomis UK

 


 

No increased risk of coronavirus from the use of cash


9th March 2020

The World Health Organization (WHO) has denied that cash and, specifically, banknotes transmit the coronavirus. Also the European Central Bank (ECB) rules out that the new coronavirus COVID-19 spreads through banknotes.

The Eurosystem conducts regular research into the possible impact that the circulation of euro banknotes can have on public health, including in relation to viruses. "At the moment there is no evidence that the coronavirus has spread through euro banknotes," says a notice from the issuing institute. In fact, the ECB stresses that the risk of transmitting the virus through a banknote is "very low "compared to other surfaces such as door handles, railings, light switches or shopping baskets.

There have been some articles in the British media stating that WHO has said that banknotes could transmit COVID-19 and that they warned against using cash. This information was misrepresented and false.

Read more here: World Health Organization: 'We did NOT say that cash was transmitting coronavirus'

More links:

Experts play down likelihood of banknotes spreading coronavirus - Banknotes are not likely to carry coronavirus, experts say, despite some reports that they could risk spreading the virus.

Cash is not dangerous - The Danish National Bank refers to the Danish National board of Health, stating there is no increased risk of corona infection associated with paying with cash.