Contact us

Would you like to become a customer?

If you would like to become a customer, you can

  • Speak to our team on Live Chat
  • Call us on 0845 309 6419* - select Option 1
  • Submit an New Customer Enquiry

*Lines are open Monday to Friday 8am to 4:30pm excluding bank holidays. Calls cost 2p per minute at all times, plus your phone company's access charge.

Already a customer and need support?

Please contact your Account Manager, Account Coordinator or servicing branch first.

  • SafePoint Support
    For support with an installed SafePoint please contact our SafePoint Support team via Live Chat - if they're off-line, leave a message and we'll contact you. 
    Alternatively, if there is one, please contact the phone number shown on your SafePoint device.
  • Cash & Coin Ordering
    To place an order for cash or coin then use our automated IVR service on 0845 045 0330
    If you haven't used this service before, please speak to your account manager or servicing branch first so they can help you set it up.
  • Operational matters, consumables or additional collections
    Please contact your local servicing branch in the first instance or call 0845 309 6419Option 2.

Finance & Administration, HR or Payroll

Contact us on 01159 645 100. 

For Finance & Administration you can also submit an online enquiry using the menu link above.