Would you like to become a customer?
If you would like to become a customer, you can
- Speak to our interactive chatbot Charlie - Click on 'chat now' and select 'New business enquiry'
- Submit a New Customer Enquiry
Already a customer and need support?
Please contact your Account Manager, Account Coordinator or servicing branch first.
- SafePoint Support
For support with an installed SafePoint please contact us on 0845 309 6419.
Alternatively, if there is a fault with your device, sign up to our myLoomis portal and 'request engineer support' yourself. - Cash & Coin Ordering
Sign up to our myLoomis portal to place an order for cash or coin. Sign up now >
If you haven't used this service before, please speak to your account manager or servicing branch so they can help you set it up. - Operational matters, consumables or additional collections
Please contact your local servicing branch.
Finance & Administration
To contact us, please submit an online enquiry using the menu link above.