Contact us

Would you like to become a customer?

If you would like to become a customer, then contact us in the manner that suits you best

  • Contact us via Live Chat if we're online or leave a message if not
  • Call us on 0845 309 6419* - select Option 1
  • Submit an online enquiry using the menu on the right.

*Lines are open Monday to Friday 9am to 5pm excluding bank holidays and calls cost 2p per minute at all times, plus your phone company's access charge.

Already a customer and need support?

Existing customers can contact their Account Manager, Account Coordinator or their servicing branch.

  • SafePoint Support
    For support with an installed SafePoint please contact our SafePoint Support team via Live Chat - if they're off-line, leave a message and we'll contact you. Alternatively, if there is one, please contact the phone number shown on your SafePoint device.
  • Cash & Coin Ordering
    To place an order for cash or coin then use our automated IVR service on 0845 045 0330. If you haven't used this service before, please speak to your account manager or servicing branch first so they can help you set it up.
  • Operational matters, consumables or additional collections
    Please contact your local servicing branch in the first instance or call 0845 309 6419Option 2.

Want to contact
Finance & Administration, HR or Payroll?

To speak with the above departments, contact us on 01159 645 100. 
Otherwise, submit an online enquiry to the department using the relevant menu link above.

Are you contacting us concerning Parking, Body Worn Video or Management of Data Privacy?