MANAGING CASH IN SOCIETY

What Are ATM Services?
The full life-cycle cash management, replenishment, maintenance, installation and upgrade of ATM machines.

As part of our comprehensive range of ATM services, Loomis offer:

● Full maintenance
● Cash replenishments
● Helpdesk
● Cash forecasting
● Bulk till management
● Installation
● Parts supply & management
● 24 x 7 Alarm response
● Depository collection, processing & banking
● Intelligent lock installation & management

How Do ATM Services Work?
Loomis offer a completely bespoke ATM Solution, with clients having the option to select elements of our total offering. For example, while we offer ATM installaton services we can simply manage and replenish existing units or provide full maintenance services. This option-based service ensures our customers are provided with maximum flexibility.

Range Of ATM Solutions

Full Maintainence
The Loomis field-based engineering team can deliver multi-manufacturer maintenance to your ATM estate. Ranging from first & second line services through to a full end-to-end solution, with full call management and real time management information through Loomis Vision, our web enabled reporting system.

Helpdesk
Loomis offer a full helpdesk service, manned by fully trained staff, 364 days per year. Utilising Loomis Vision, our integrated service management tool, ensures we constantly exceed you service level requirements.

Cash Replenishment
Replenishment is carried out 24 hours a day – 7 days a week. Loomis can actively manage replenishment based on the planned, scheduled or pre-determined average balance of the ATM. Alternatively this can be upon notice from an ATM Centre or monitoring system.

Cash Cycle Management & Load Forecasting
The intervals and quantities required for replenishing each cash point are co-ordinated by Loomis to ensure the highest availability. Cash is fully monitored at all times and our cash cycle management and load forecasting reduce the total cost, while increasing security and cash availability.

We additionally offer cassette management optimising the utilisation and operation of this expensive resource.

Bulk Till Management
Loomis hold bulk cash within our cash centre network on behalf of UK banks. This consolidated cash management procedure can enhance our replenishment service as well as reducing cash movement through recycling of returned notes.

Full Hardware Installation Services
Whether single machines or a major roll out, Loomis can provide complete staging and professional project management facilities, including ATM storage, software loading, distribution and logistics, fitting and installation, commissioning and training.

Parts Supply & Management
In partnership with ATM manufacturers our engineers carry common replacement components, supported by our central warehouse and network of Forward Stock Locations (FSLs). Our integrated systems fully manage parts to ensure faults are attended and closed efficiently.

24 x 7 Alarm Response Services
In instances where an ATM room or site has been attacked or compromised, we despatch guards to site within agreed timeframes.

Depository Collection, Processing & Banking
Simply put - ATM in reverse. Customers place cash or funds in drop-safe and Loomis collect it. We deliver the cash to a designated bank or process it and credit it to an account directly.

Intelligent Lock Installation & Management
To ensure fully audited access control, Loomis will replace the existing ATM lock with an intelligent lock. The CenCon lock installed by Loomis operated using unique one-time access codes, allows our replenishment and maintenance staff to enter the ATM safe with full central control.

The Main Benefits Of Using Our ATM Services:
Loomis provide a range of dynamic and focused ATM services that are designed to optimise ATM availability and transaction levels. The key skills and attributes that are expected from a leading cash carrier are uniquely allied to a fully trained maintenance workforce, using the latest systems.

Download the Loomis ATM services brochure here.