Contact us

New Customers
If you would like to become a customer, please call us on 0845 309 6419 and select Option 1.
Lines are open Monday to Friday 9am to 5pm excluding bank holidays and calls cost 2p per minute at all times, plus your phone company's access charge. 

Alternatively you can submit an online enquiry using the menu on the left.

Existing Customers
Existing customers should call their Account Manager or their servicing branch in the first instance.
Otherwise, please call us on 0845 309 6419 and select Option 2.

  • Cash & Coin Ordering
    To place an order for cash or coin then use our automated IVR service on 0870 789 5777
    If you haven't used this service before and would like to do so, please speak to your account manager or servicing branch.
  • SafePoint Secure Support
    For support with an installed SafePoint secure please click the 'SafePoint Secure Support' option on the left.
  • SafePoint i-Range Support
    For Technical Support with your installed SafePoint i-Range solution (for SafePoint i-Deposit and SafePoint i-Station but not SafePoint secure) contact 0845 018 0530
    This number is for Technical Support in relation to device faults only - for operational requests and additional collections please contact your local transport branch.
  • Finance & Administration, HR & Payroll
    To speak with our Finance & Administration, Human Resources or Payroll departments then please contact 01159 645 100 - alternatively submit an enquiry to the relevant department from the menu on the left.
  • Operations, Consumables & Additional Collections
    Please contact your local servicing transport branch as detailed in your Welcome Pack.

Loomis UK Limited, 1 Alder Court, Rennie Hogg Road, Nottingham, NG2 1RX - Registered number 3200432

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