MANAGING CASH IN SOCIETY

"Loomis shall be the world class provider of excellent and secure services for managing cash in society. We operate with a strong local presence, but systematically create and share best practices from our extensive international network. Our foundation is a business philosophy based on balance, strong leadership, proactive risk management and commitment to our teammates."

Risk Management Strategy
Loomis bases its risk management strategy on fundamental principles that are easy for all employees to understand:

• No loss of life
• Balance between risk and profit

This strategy is designed to plot strengths to build on, weaknesses that must be dealt with, and possibilities and threats that require action. It also takes into account changes that could occur in Loomis’ business environment, such as new technology or changes in legal circumstances.

Each assignment is assessed on criteria such as profitability and security, where the business opportunities must consider possible risks. Even when a risk is accepted it must be controlled on a daily basis as the world is constantly changing.

All work processes are mapped and each risk associated with a specific process is identified and defined in a comprehensive Risk Register

Risk Management Organisation
At Loomis UK more than 30 professionals work with risk management and have general as well as specialized expertise. Risk Management personnel work in areas such as guidelines and procedures, customer contract risks, crime prevention, recruitment, training, security equipment purchasing, insurance, control of security and flow of cash, investigations, audit and contact with legislative bodies and agencies that uphold the laws. Each year we invest significant amounts in security improvements.

Areas of work carried out by the Risk Team include: -

Audit

• Monitor compliance to documented processes and procedures to ensure all risks are controlled. Specific areas of audit include Cash Processing, Cash in Transit, Engineering, Health and Safety, Fire Risk Assessments, Risk Assessments of customer locations and compliance to applicable legislation. These audits are extremely important and provide us with a monitoring tool to manage the performance of our People and our Business.
• Stock Checks are carried out at all of our Cash holding facilities during the regular planned audits.

Security

• Monitor, reduce and where possible, eliminate any new or current threats and risks to the business. This is achieved by introducing a variety of risk reduction or elimination tactics, which may include physical, procedural, or containment measures.
• Management of central Alarm receiving centre which monitors all our CCTV, Alarms and vehicles via GPS tracking systems 24 hours a day 365 days a year.
  Security awareness training and support for all Loomis UK employees.
• Liaison at both local and national level with Police Forces to ensure (i) Police awareness of our operation, (ii) development of robust contingency plans for each operational location, (iii) Focused Police co-operation and support.

ATM Security

• Constant development of improved physical and procedural security of ATM’s for Loomis customers and with the ATM Industry

Query Resolution And Reconciliation

• This team provide a central point for customer queries relating to any queries in the amount of money collected to the amount of money credited to their bank account
• Queries relating to ATM, retail cash and coin are all dealt with at this one point.

Investigations

• Working closely with Police, Law Enforcement Agencies and Customers the Loomis Investigations Team investigate any suspected criminal act either externally or internally.

Health And Safety

• To ensure as far as possible the safety of all of our operations which impact on Customers, members of the public and our Employees.

Business Continuity

• To identify Risks and exposures to our Business that could disrupt our services and to put in place robust plans that minimise the impact of such Risks in order that Loomis may continue to provide customers with a service during crisis such as fuel shortages, Loomis Branch closure, Pandemic Flu etc

Quality Management

• Maintenance and Development of our Quality Management System to ensure provision of clear processes and procedures to our employees. This ensures continued accreditation to ISO9001 and Industry Standard as well as the ‘Approved Contractors Scheme’, which is required by the Security Industry Authority for Loomis to operate within the Security Industry.